About the Program
The Supportive Services Program (SSP) helps older adults maintain independence, improve daily functioning, and remain safely in their homes and communities.
The program provides a range of in-home and community-based services that support health, reduce isolation, and help individuals continue living with dignity.
Who It’s For?
You may qualify if you:
• Are age 60 or older.
• Live in Los Angeles County (excluding the City of Los Angeles).
• Have functional limitations or need assistance to remain independent.
• Priority is given to individuals who are:
• Frail.
• Homebound due to illness or disability.
• Socially isolated.
Program Details
The following service categories are provided under SSP.
Case Management Services
• Comprehensive assessment of physical, psychological, and social needs.
• Development of a written care plan.
• Coordination of services and ongoing follow-up.
Personal Care
• Assistance with daily physical needs.
• Support may include supervision, walking, and grooming.
Homemaker Services
• Help with meal preparation and light housekeeping.
• Assistance with shopping and basic household tasks.
• Support with tasks such as phone use and managing daily needs.
Respite Care
• Temporary relief for caregivers.
• Helps support caregivers of older adults living at home.
Alzheimer’s Day Care
• Services provided at licensed adult day care facilities.
• Specialized support for individuals with Alzheimer’s disease or other forms of dementia.
Registry Services
• Matching individuals with screened, self-employed workers.
• Helps connect participants with in-home assistance providers.
How to Get Started
• Call (800) 510-2020.
• Request Supportive Services Program (SSP).
• Complete the intake and eligibility process.
What to Expect
• A case manager will conduct an in-home assessment.
• Services begin once eligibility is confirmed and consent is provided.
• Services are based on your individual needs and care plan.
• Services are typically provided for a limited period, depending on your situation.
• Ongoing follow-up and reassessment are part of the program.
Service Providers
SSP services are delivered through contracted providers across Los Angeles County.
City of Alhambra
210 North Chapel Avenue
Alhambra, CA 91801
(626) 570-3220
Chinatown Service Center
112 North Chandler Avenue, Suite 105
Monterey Park, CA 91754
(626) 293-8733
(213) 808-1700
Chinatown Service Center (CSC)
767 N. Hill Street
Los Angeles, CA 90012
(213) 808-1700
City of El Monte
3120 North Tyler Avenue
El Monte, CA 91731
(626) 580-2210
City of Gardena
1700 West 162nd Street
Gardena, CA 90247
(310) 217-9552
City of Glendale
201 East Colorado Street
Glendale, CA 91205
(818) 548-3771
City of Norwalk
14040 San Antonio Drive
Norwalk, CA 90650
(562) 929-5580
Heritage Clinic
3740 East Sierra Madre Blvd
Pasadena, CA 91107
(626) 351-5427
Human Services Association (HSA)
6800 Florence Avenue
Bell Gardens, CA 90201
(562) 806-5400
Santa Clarita Valley Committee on Aging
27180 Golden Valley Road
Santa Clarita, CA 91350
(661) 259-9444
Southeast Area Social Services Funding Agency (SASSFA)
10400 Pioneer Boulevard, Suite 9
Santa Fe Springs, CA 90670
(562) 699-3231
Special Service for Groups
515 Columbia Avenue, #100
Los Angeles, CA 90017
(213) 553-1884
Watts Labor Community Action Committee
10950 South Central Avenue
Los Angeles, CA 90059
(323) 563-5639
Wise & Healthy Aging
1527 Fourth Street, 2nd Floor
Santa Monica, CA 90401
(310) 394-9871
Common Questions (FAQ)
Yes. A case manager conducts an in-home assessment.
Approval is immediate once eligibility is verified and consent for services is provided.
Services are generally provided for about six months, but this may vary depending on individual needs.
• Follow-up occurs at least every three months.
• Reassessments are conducted every six months.
• A new assessment is conducted at the start of each fiscal year for continued services.
You may request a preferred provider. If there is a waitlist, providers prioritize individuals within their service area.
Yes. Providers serve specific geographic areas and may prioritize clients within those areas.
SSP may supplement other services but cannot duplicate them.
SSP services cannot duplicate services you are already receiving.
Need Help or Have Questions?
Call: (800) 510-2020