About the Program
The Linkages Program provides care management services that connect older adults and adults with disabilities to a range of services and supports.
The goal of the program is to help individuals remain safely in their homes and communities and prevent or delay placement in a nursing home or other institutional setting.
The program also supports individuals who are preparing to return to the community after a stay in a residential care facility.
Who It’s For?
You may qualify if you:
• Are age 18 or older and live in Los Angeles County.
• Are at risk of entering a nursing home or institutional setting.
• Are able to live safely in the community with support.
• Need case management services and are willing to participate.
• Are not receiving other case management services.
Program Details
The following service categories are provided under Linkages.
Care Management
• Intake screening and in-home assessment.
• Development of a care plan based on individual needs.
• Ongoing monitoring, follow-up, and reassessment.
Informal Support Services
• Coordination with family members, friends, or other informal supports.
• Ongoing communication through phone calls or home visits.
Arranged Services
• Coordination with community and publicly funded services.
• Connection to services that support the care plan.
Purchase of Services
• Services provided when needs cannot be met through other resources.
• Services are approved based on individual need and program guidelines.
How to Get Started
• Call (800) 510-2020.
• Request Linkages Program services.
• A referral will be sent to a provider in your area.
What to Expect
• A provider will contact you to complete an assessment.
• Services are based on your needs and care plan.
• Care management is ongoing, with periodic reassessment.
• You will work with a case manager to coordinate services and supports.
Service Providers
Supervisorial District 1
Human Services Association (HSA)
6800 Florence Avenue
Bell Gardens, CA 90201
(562) 806-5400
Supervisorial District 2
Special Service for Groups (SSG)
515 Columbia Avenue, #100
Los Angeles, CA 90017
(213) 553-1884
Supervisorial District 3
WISE & Healthy Aging
1527 4th. St., 2nd Fl.
Santa Monica, CA 90401
(310) 394-9871
Supervisorial District 4
Southeast Area Social Services Funding Agency (SASSFA)
10400 Pioneer Blvd., Ste. 9
Santa Fe Springs, CA 90670
(562) 699-3231
Supervisorial District 5
Santa Clarita Valley Committee on Aging (SCVCOA)
27180 Golden Valley Rd.
Santa Clarita, CA 91350
(661) 259-9444
Common Questions (FAQ)
Care management is ongoing, with yearly reevaluation of the care plan.
• A referral is sent to the Aging & Disabilities Department’s AAA team.
• The referral is forwarded to a provider.
• The provider will assess your needs and coordinate services.
• You may be considered at risk if you:
• Have difficulty with one or more activities of daily living (ADLs).
• Have difficulty with two or more instrumental activities of daily living (IADLs).
• Are unable to manage your own affairs due to emotional or cognitive concerns.
• Have experienced a significant event or change within the past 12 months.
No. You cannot receive Linkages if you are already receiving other case management services.
Purchased services:
• Must address needs that cannot be met through other resources.
• Must support reducing the risk of institutionalization.
• Are available only to individuals receiving care management services.
Services may end if:
• Care management goals are met and services are no longer needed.
• Your condition improves or stabilizes.
• You require a higher level of care.
• You move out of the service area.
• You choose to leave the program.
• You are no longer able or willing to participate.
Need Help or Have Questions?
Call 1(800) 510-2020