For Existing Clients:
Contractor Information:
Independent Living Program (ILP):
Hours of Operation: Monday to Friday, 8am – 5pm
Toll Free Number: 1 (833) 457-8747
Administrative Services Co-Op (ASC-CO):
Hours of Operation: Monday to Sunday, 24hrs a day
Toll Free Number: 1 (866) 367-2830
Clients must keep their mobility status, address, telephone number, and emergency contact information current with Program Administration since this is the source of all passenger information.
Please keep in mind that participation in the New Freedom Transportation Program is a privilege, not a right. We ask that clients treat our Program Administration and taxicab drivers respectfully. Discourteous, abusive, disruptive, menacing, or threatening behavior may result in suspension or termination of services.
The following are prohibited on and/or in vehicles during taxicab trips:
- Smoking
- Open food and alcohol containers
- Littering
- Profanity
- Weapons
Please note that drivers will be asked to obey the same rules and responsibilities as those required of passengers.