AD Interim Director Welcomes New Social Worker Trainees

In recent weeks, Interim Director Maral V. Karaccusian welcomed two new cohorts of social worker trainees to the Aging & Disabilities Department (AD), encouraging them to stay rooted in their commitment to public service and community care.

Speaking candidly about the challenges and rewards of the profession, Karaccusian underscored the vital role Adult Protective Services (APS) plays in the lives of older and dependent adults.

“I want to thank you for choosing to serve and give back to your community. That’s important,” she said. “Remember to stay grounded in that purpose, because I think that’s what brings us all to this work.”

Karaccusian also emphasized her commitment to supporting staff and invited open communication as they begin their journey with the department.

“As we continue to grow and improve our practice, I want you to feel that you can reach out to me. Engage with me. Let me know how we’re doing. Your growth is part of our success, and I’m looking forward to seeing where your path takes you.”

She noted that meeting new staff face to face helps build connections early and added that she wants to be accessible as trainees get oriented and step into their new roles.

“The work is hard. The older population is growing, and cases are becoming more complex,” she said. “Everyone has moments where they wonder why they chose this field, and that’s okay. That’s when you take a day off, talk to a colleague, and remind yourself you’re not in it alone.”

Karaccusian delivered a similar message during a recent visit to APS staff at a newly established office location, where she expressed appreciation and acknowledged the learning curve ahead.

“We’re all in this together, and I welcome being held accountable,” she said. “At the same time, I ask for a little grace as we work to improve how we serve older and dependent adults across the county. Staying on mission means staying open, responsive, and committed.”

Many of the new trainees shared that their interest in social work stems from personal experiences and a desire to help others.

“I always wanted to be a social worker, even since I was in school,” said Jimenez, one of the new trainees. “I want to give back to the community, because so many people need help, but they don’t always know the resources are out there or how to find them.”

Jacqueline Gutierrez said her role as caregiver to her mother inspired her to pursue social work. Her mother now lives in a skilled nursing facility, but Gutierrez continues to advocate for her, and others.

“When I visit, I talk to the patients and become friends with them,” she said. “I just want to learn as much as I can, to be a voice for others and support them however I can.”

Veronica Sigala, Program Manager of the APS Line Operations Division, reassured the trainees that the department is here to support them as they learn and grow in their roles.

“We don’t expect you to know everything right away,” she said. “You might feel frustrated some days, maybe even discouraged or a little lost, and that’s normal. That’s why we’re here: to help you succeed and feel supported, both on the job and at home.”