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Accessibility

The County of Los Angeles strives to ensure that information and services provided through our websites is accessible, inclusive and usable for all people, including individuals with disabilities.

We endeavor to design and maintain our websites in conformance with recognized accessibility standards, including:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• Title II of the Americans with Disabilities Act (ADA)

While we strive toward full accessibility compliance, we recognize there is still work to be done, and we remain dedicated to ongoing improvements.

Report an ADA Accessibility Issue

We are committed to ensuring our website is accessible to all individuals, including those with disabilities. If you encounter an accessibility issue while using our website, please let us know by emailing us directly. Your feedback is valuable and helps us improve access for everyone.

How to Report an Issue

To help us resolve the issue efficiently, please include the following details in your email:

• Department: Specify the department related to the issue
• Description of the Issue: Describe the problem clearly, including the specific page or feature affected
• Device & Browser Information: Mention the device (e.g., desktop, mobile) and browser (e.g., Chrome, Safari) you were using
• Assistive Technology Used (if applicable): Let us know if you were using a screen reader or any other assistive tool

Please email us at: info@ad.lacounty.gov

We appreciate your feedback and will address reported issues as quickly as possible.

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Headquarters

510 S. Vermont Ave., 11th Floor
Los Angeles, CA 90020
Phone : 1-213-291-0028
M-F 8 AM to 5 PM
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Information & Assistance:
1-800-510-2020
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